/ 01 · AFTER SALES
We Stay With You
After the Sale.
Most machine suppliers disappear after delivery. We don't. From installation to operator training to spare parts — we're reachable every working day.
/ AFTER SALES IMAGE
| SERVICE · INSTALLATION · SUPPORT |
/ 02 · WHAT'S INCLUDED
Your 18-Month Coverage.
Every Birla machine ships with India's longest warranty — and the team to back it up.
Installation
On-Site Setup
Our engineers travel to your factory for installation, commissioning, and initial production runs. We don't leave until the machine is running to spec.
Training
Operator Training
Full operator training included with every machine. Your team learns to run, maintain, and troubleshoot — reducing dependency on service calls.
Support
Phone Support
Direct line to our service team at +91 98681 19798. Available Monday to Saturday. No call centres, no ticket queues.
Spare Parts
Parts Supply
Genuine spare parts available and dispatched quickly. We stock critical components for every machine we've ever built.
/ 03 · WARRANTY TERMS
18 Months. No Fine Print.
What's Covered
- ◆All mechanical and pneumatic components
- ◆Electrical systems and wiring
- ◆PLC and HMI units
- ◆Servo drives and motors
- ◆Structural frame and chassis
- ◆Factory-fitted accessories
Exclusions
- ◆Rubber parts (normal wear)
- ◆Blades and cutting consumables
- ◆Damage from operator misuse
- ◆Third-party modifications
Warranty period begins on the date of successful installation and commissioning at your facility.
/ 04 · REACH US